Reservations and Rates

Our rate is $220’000 COL per person per night. This rate includes three meals and drinks (non-alcoholic) throughout the day. To confirm your reservation you must make a deposit of 50% of the total of your bill. Starting on December 1st 2017, the rate will be $230’000 COL.

Cancellation policy

If you would like to cancel your reservation, you must do so 20 days in advance of your stay to get a full refund (except bank fees). If you cancel between 20 and 8 days of your stay, you will be refunded 50% of your payment. You will only be refunded the amount of one night if the cancellation is done 7 days or less before your stay. Your will receive your reimbursement via bank deposit or through Paypal, depending on how you paid, within two weeks. Unfortunately, we cannot reimburse you in cash.

Payment options

Please contact us to make a reservation before making any payment. You can contact us at info@elmatuy.com or call us at: (+57) 315-322-0653 (from 8:00 am to 6:00 pm).

If you want to make a deposit in our bank account, please contact us for further details.

You can also pay using Paypal here:




At the moment we can only accept American dollars when paying with Paypal.

Please don’t hesitate in contacting us with any questions.

By mail: info@elmatuy.com

By phone: (+57) 315-322-0653 (from 8:00 am to 6:00 pm)

Or using the form below:






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