FAQs

How do I make a reservation?
In order to make a reservation, contact us to confirm availability for the days you wish to stay. You will have to make a deposit of 50% of total of your bill to confirm your reservation.

What is the price in low season?
There is no low or high season at El Matuy, and thus, the price is the same throughout the year.

How much do the children pay?
Children up to 10 years old pay half price.

How far away is it from Santa Marta/Riohacha?
We are located at 70 km (44mi) from Santa Marta and 90 km (56mi) from Riohacha, one hour and a quarter drive approximately from both cities.

How do I get from the airport?
We offer a pickup service at the airport for an additional charge. There are also buses available to Palomino.

What type of food do you serve?
Seafood is our specialty, but we offer a variety of food at El Matuy and we always try to satisfy our guests. Please inform us of special needs, such as being vegetarian, vegan, or having allergies to some ingredients.

Can I pay with a credit/debit card?
Unfortunately, we have no credit/debit card service at El Matuy. Payments need to be in cash, via PayPal or with previous bank deposits.

Driving directions
-From Santa Marta: Take the road to Riohacha until you reach Palomino (70 km approx) and drive past the town. Our entrance is the second one on the left hand side (1400 meters from the last speed bump in the town). It’s a wooden gate with a stone frame.

-From Riohacha: Take to road to Santa Marta for 90 km approximately. You can take as a reference the town called Río Ancho which is just before from Palomino. Our entrance is the second last on your right hand side before Palomino. For someone coming for the first time it’s easier to reach Palomino and return following the directions as if you were coming from Santa Marta.

El Matuy is located 1 kilometer away from the main road.

If you have any other question do not hesitate in contacting us at: info@elmatuy.com

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